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Home / Wholesale

How wholesale works

Everything a buyer usually has to email us to find out: minimums, lead times, shipping terms, payment, paperwork. If it is not here, ask and we add it.

01
Inquiry
Form, email. We ask five things: budget per kg, organic or not, use (latte / usucha / baking), monthly volume, delivery address.
02
Samples
Up to 6 products × 20 g. Sample price + shipping + duties invoiced via Stripe; ships within 3 business days of payment.
03
Quote
Price per kg by volume tier, packaging, shipping (DDP or FOB Osaka), estimated duties. Valid 30 days.
04
Order & payment
Invoice with 14-day terms. Card, bank transfer or Wise. Repeat partners: net 30 after the third order.
05
Shipping
From our Osaka forwarder. Air for under 30 kg (4–7 days), sea LCL for pallets. Tracking, FDA prior notice and certificates emailed on dispatch.
06
Reorder
Standing monthly orders get reserved stock and a fixed price for the harvest year.
Freshly milled matchaFreshly milled
At a glance
Minimum order
1 kg per product; 10 kg on the Halal/Kosher certified blends (Wa, Mai, Mine, Kaoru, Yame)
Capacity
Up to 10,000 kg / month
Lead time
In stock: 3 business days · Fresh mill: 2–4 weeks
Incoterms
DDP (door) or FOB Osaka
Currency
USD (JPY or EUR on request)
Payment
Stripe invoice · card, bank transfer, Wise · 14 days
Packaging
1 kg foil bulk · 100 g foil · 30 g retail pouch
Paperwork
Invoice, packing list, COA, organic cert, FDA prior notice, HS 0902
Shipping estimate
Destination5 kg20 kgTransit
United States$115–140$245–3504–7 days
Canada$115–140$245–3504–7 days
EU / UK$110–140$245–3404–7 days
UAE / Saudi$130–150$250–3505–8 days
Australia$110–140$240–3504–6 days
Hong Kong / Taiwan$55–70$125–2203–5 days
Singapore / SE Asia$65–80$165–2603–5 days
FEDEX FROM OSAKA VIA OUR FORWARDER, FUEL SURCHARGE INCLUDED. LOW END: 1 KG BULK BAGS. HIGH END: RETAIL POUCHES (BULKIER). DUTIES AND VAT NOT INCLUDED; EXACT FREIGHT ON THE QUOTE. SEA FREIGHT FROM ~100 KG.
OEM & private label
Your brand on any tea in the catalog. 30 g pouch, 100 g or 1 kg foil with your label from 200 units, full print from 1,000. MOQ per tea, lead times and the inquiry form on one page.
Who we ship to

United States, Canada, Mexico, Colombia, United Kingdom, Spain, Poland, Netherlands, UAE, Saudi Arabia, Malaysia, Philippines, Hong Kong, Australia.

Every country. A few need an import licence on your side, which we flag before invoicing.
Duty, tax and paperwork by country
Paperwork

Sample documents

Examples of the documents issued by our partner mills, with names, seals and product codes redacted. Available documents and their format vary by product and mill. Ask us for the documents for your product.

Example documents only. Lot numbers, product codes and mill details are removed. The documents that ship with your order are issued for your lot; tell us what your importer or retailer needs and we confirm what is available before you pay.

Samples

Taste before you order.
Up to 6 matcha, 20 g each, at your door.

Pick up to 6 products. You pay the sample price plus shipping, and we ship within 3 business days of payment.

Request samples Contact us contact@issamatcha.com · reply within 1 business day
Samples