Home / Wholesale

How wholesale works

Everything a buyer usually has to email us to find out: minimums, lead times, shipping terms, payment, paperwork. If it is not here, ask and we add it.

01
Inquiry
Form, email. We ask five things: budget per kg, organic or not, use (latte / usucha / baking), monthly volume, delivery address.
02
Samples
Up to 3 products × 20 g. Sample price + shipping + duties invoiced via Stripe; ships within 3 business days of payment.
03
Quote
Price per kg by volume tier, packaging, shipping (DDP or FOB Osaka), estimated duties. Valid 30 days.
04
Order & payment
Invoice with 14-day terms. Card, bank transfer or Wise. Repeat partners: net 30 after the third order.
05
Shipping
From our Osaka forwarder. Air for under 30 kg (4–7 days), sea LCL for pallets. Tracking, FDA prior notice and certificates emailed on dispatch.
06
Reorder
Standing monthly orders get reserved stock and a fixed price for the harvest year.
Freshly milled matchaFreshly milled · stock photo until our mill shoot
At a glance
Minimum order
1 kg per product
Capacity
Up to 10,000 kg / month
Lead time
In stock: 3 business days · Fresh mill: 2–4 weeks
Incoterms
DDP (door) or FOB Osaka
Currency
USD (JPY or EUR on request)
Payment
Stripe invoice · card, bank transfer, Wise · 14 days
Packaging
1 kg foil bulk · 100 g foil · 30 g retail pouch
Paperwork
Invoice, packing list, COA, organic cert, FDA prior notice, HS 0902
Shipping estimate
Destination5 kg20 kgTransit
United States$115–140$245–3504–7 days
Canada$115–140$245–3504–7 days
EU / UK$110–140$245–3404–7 days
UAE / Saudi$130–150$250–3505–8 days
Australia$110–140$240–3504–6 days
Hong Kong / Taiwan$55–70$125–2203–5 days
Singapore / SE Asia$65–80$165–2603–5 days
FEDEX FROM OSAKA VIA OUR FORWARDER, FUEL SURCHARGE INCLUDED. LOW END: 1 KG BULK BAGS. HIGH END: RETAIL POUCHES (BULKIER). DUTIES AND VAT NOT INCLUDED; EXACT FREIGHT ON THE QUOTE. SEA FREIGHT FROM ~100 KG.
Who we ship to

United States, Canada, Mexico, Colombia, United Kingdom, Spain, Poland, Netherlands, UAE, Saudi Arabia, Malaysia, Philippines, Hong Kong, Australia.

Every country. A few need an import licence on your side, which we flag before invoicing.
Samples

Taste before you order.
Three matcha, 20 g each, at your door.

Pick up to 3 products. You pay the sample price plus shipping, and we ship within 3 business days of payment. The sample fee is credited to your first order.

Request samples Contact us contact@issamatcha.com · reply within 1 business day
Samples